Twitter for Non-Profits: A Guide to #doingitright

This is a 44-page Ebook I designed, wrote, and created to prepare non-profits with the basics to be successful in the fast-paced, hyper-engaged world of Twitter. Beyond the basics of Twitter language and convention, this guide teaches how to effectively grow and manage your audience. In additional to definitions, step-by-step instructions, and answers to frequently-asked questions, I've included the following resources to help make Twitter most effective for these organizations:
- Key Points & Things To Note
- Facts & Stats
- Best Practices
- Additional Tools & Resources
- Twitiquette Rules
- Trouble Shooting
Facebook for Non-Profits: A Community Managers Guide to Getting Started

This is a 26-page Ebook I designed, wrote, and created to provide the basics for non-profits looking to build a Facebook presence. Beyond the basic anatomy of a Facebook Page, this guide explains how to effectively tell an organization's story and manage an online community. In addition to definitions and examples from non-profits crushing it, I included the following resources to help make Facebook most effective for these organizations:
- Tips & Tricks
- Facts & Stats
- Design Best Practices
- Things to Note